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Reports indicate that managers spend upwards of 65% of their time “fire-fighting” or dealing with unexpected events, issues, or problems in the workplace. According to Roger Bohn at Harvard Business Review, “fire-fighting is one of the most serious problems facing many managers of complex, change-driven processes."
How much time are you spending on “fire-fighting”? What about your team? Do you really understand the cost of this high frequency and non-value added activity? Are you tired of running around on the proverbial “hamster wheel”?
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